REFUND AND RETURN POLICY
Refund & Return Policy – STEALTH STASH
Effective Date: [Insert Date]
At STEALTH STASH, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, our refund and return policy ensures a smooth process.
1. Returns
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You may return eligible items within [X days – e.g., 14 or 30 days] of receiving your order.
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Items must be unused, in original condition, and in the original packaging with all tags attached.
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To initiate a return, please contact our support team at [Insert Email] with your order number.
2. Non-Returnable Items
Certain items cannot be returned, including:
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Gift cards or promotional items.
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Personalized or custom-made products.
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Items marked as “final sale.”
3. Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed back to your original payment method within [X business days].
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Shipping fees are non-refundable unless the item was damaged or incorrect.
4. Exchanges
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If you would like to exchange an item for a different size, color, or product, please contact us.
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Exchanges are subject to stock availability.
5. Damaged or Incorrect Items
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If your order arrives damaged, defective, or incorrect, please notify us within [X days, e.g., 7 days] of delivery.
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We will arrange a replacement or full refund at no additional cost.
6. Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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We recommend using a trackable shipping service to ensure your return is received.
7. Contact Us
For questions about refunds, returns, or exchanges, please reach out to us at:
Email: sassi@31.org